Refund policy

30-Day Returns

If your EDGEHOLD™ tether isn't right for you, you can return it within 30 days of delivery for a full refund of the product price.

To be eligible

The item must be unused and in its original packaging.
You must contact us first at the email below with your order number so we can send return instructions.

Refunds

Once we receive and inspect the return, your refund is issued to the original payment method within 5 business days. Original shipping costs, where charged, are non-refundable. Return shipping is paid by the customer unless the item arrived damaged or defective.

Damaged or defective items

If your tether arrives damaged or stops working within 30 days, email us a photo and we'll send a replacement at no cost — no need to send the original back.